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Frequently Asked Questions

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How does the Add-in work for Mac users? Will testing be different for those users as they may also be using a different Microsoft Office suite?

The functionality is the same for PC and Mac users; however, the system requirements will differ slightly because of the operating systems.

How does the Add-in work for Mac users? Will testing be different for those users as they may also be using a different Microsoft Office suite?

The functionality is the same for PC and Mac users; however, the system requirements will differ slightly because of the operating systems.

What version of MS Office will the RocketDocs Add-in work on?

The RocketDocs Add-in requires the installation of MS Office 2016 or higher and will work with both installed and Office 365 online versions.

Is the RocketDocs Add-in required for all users of the RocketDocs application?

No. The RocketDocs Add-in is only required for project managers and other contributors that work on a project document within the MS Office apps, i.e. lead writers and co-authors. General contributors such as Subject Matter Experts (“SME’s”) may log directly into the website and respond to questions and tasks without the use of the RocketDocs Add-in.