Contact
Contact RocketDocs
Whether you are evaluating the platform, looking for support, exploring partnerships, or reaching out for press, here is how to find the right person on our team.
Reach the right team
Reach the right team
Sales and demos
For platform demos, pricing conversations, and new customer evaluations. A specialist will respond within one business day.
- Book a Demo: through the demo request form
- Email: sales@rocketdocs.com
- Phone: +1 833-973-7766 (option 1)
Customer support
For existing customers needing help with the platform, integrations, or account questions. The fastest path to a resolution.
- Submit a ticket: through the support portal
- Email: support@rocketdocs.com
- Phone: +1 833-973-7766 (option 2)
Partnerships
For technology partnerships, integration partnerships, channel partnerships, and ecosystem opportunities.
- Email: partnerships@rocketdocs.com
- Phone: +1 833-973-7766 (option 3)
Press and analyst inquiries
For media inquiries, interview requests, analyst briefings, or comment on industry topics. We respond within one business day.
- Email: press@rocketdocs.com
- Media kit and press releases: visit the news page
Careers
For career inquiries, application questions, or general interest in working at RocketDocs.
- Email: careers@rocketdocs.com
- See open roles: through our careers page
Privacy and legal
For privacy questions, data subject requests under GDPR or CCPA, legal inquiries, or compliance documentation requests beyond what is available on the Trust Center.
- Privacy and data subject requests: privacy@rocketdocs.com
- Legal and contract questions: legal@rocketdocs.com
- Compliance documentation: visit the Trust Center
Office
RocketDocs corporate office
2201 Main Street, Suite 1180
Dallas, Texas 75201-4351
Phone: +1 833-973-7766
Office hours: Monday through Friday, 9 AM to 5 PM Central Time
We operate as a remote-friendly company with team members across multiple geographies. The Dallas office is our administrative headquarters.
Connect on social
Connect on social
General contact form
General contact form
For inquiries that do not fit the categories above, use the general contact form below. We route based on your message and respond from the appropriate team.
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The general contact form will be embedded here. It captures name, email, company, inquiry type, and message. Routing logic sends inquiries to the appropriate team based on inquiry type selection.
FAQ
Frequently asked questions
What is the fastest way to schedule a demo?
The demo request form on the website is the fastest path. A specialist will respond within one business day to schedule a time that works for you.
I am an existing customer. Where do I get help?
Submit a ticket through the support portal or email support@rocketdocs.com. For urgent issues, call +1 833-973-7766 during business hours.
Do you have offices outside Dallas?
We operate as a remote-friendly company with team members across multiple geographies. Dallas is our administrative headquarters. For meetings in other locations, our team travels regularly to industry events and customer locations.
How do I submit a privacy request?
Email privacy@rocketdocs.com or use the general contact form with "Privacy Request" as the subject. Privacy requests are handled in accordance with our Privacy Policy and applicable data protection laws.
I want to write about RocketDocs. Who do I contact?
Email press@rocketdocs.com with your publication, beat areas, and the angle you are pursuing. We respond to qualified press inquiries within one business day.
Ready to start a conversation?
Whether you are evaluating the platform, supporting an existing deployment, or exploring partnership, we are easy to reach.