Financial Services
How National MI cut RFI turnaround from 10 days to 3
National MI’s sales support team handles several hundred vendor due diligence RFIs a year, some that once took more than 10 days. With RocketDocs autofill, a centralized content library, and a Salesforce integration, those RFIs now turn around in 3 to 4 days, and the team’s RFI efficiency is up 65 percent.
- Industry
- Financial Services
- Company size
- 201-500
- Headquarters
- Emeryville, California
- 65%
- gain in RFI efficiency
- 3-4 days
- RFI turnaround, from 10 or more
- 50%
- less time at intake
The challenge
National MI’s sales support team responds to several hundred vendor management RFIs a year, and some used to take 10 days or more. The work was repetitive and the deadlines constant. The team wanted to organize its RFIs and RFPs, take pressure off the people doing the work, and get ahead of the process instead of always reacting to it.
The solution
National MI wanted a response management platform that would improve accuracy and speed, integrate with Salesforce, and make the whole proposal process more efficient. After evaluating four other vendors, the team chose RocketDocs for its experience and a platform that would keep evolving alongside their own processes. Autofill now reads each RFI, identifies the questions, and pulls the best answers from a centralized content library, so first drafts come together quickly. Approval workflows route responses through compliance without overwhelming subject matter experts. And proposals that used to take several hours now take under 10 minutes with RapidDocs.
The results
RFI turnaround dropped from 10 days to 3 or 4, a 65 percent gain in efficiency. The Salesforce integration removed duplicate work at intake and saved roughly another 50 percent of the time the team spent there. The capacity it freed up let National MI reassign a team member to other work.
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See what RocketDocs does with your hardest RFP.
National MI gave its sales support team a faster, more consistent way to handle vendor due diligence, without adding headcount. See what RocketDocs can do for yours.